Tic Tac Toe Hair Lounge

SMS/Text Messaging Privacy Policy

Tic Tac Toe Hair Lounge ("we," "our," or "us") is committed to protecting your privacy. This SMS/Text Messaging Privacy Policy describes how we collect, use, and protect your personal information when you opt in to receive text messages from us. By providing your mobile phone number and consenting to receive text messages, you agree to the terms described in this policy.

1. Information We Collect

When you opt in to receive text messages from us, we may collect the following information:

• Your mobile phone number

• Your name (if provided)

• Appointment details and service preferences

• Opt-in date and method

• Message interaction history (e.g., delivery receipts, opt-out requests)

2. How We Use Your Information

We use the information collected to:

• Send appointment confirmations, reminders, and follow-ups

• Notify you of promotions, special offers, and salon updates

• Respond to your inquiries and service requests

• Request feedback or reviews after your visit

• Comply with applicable laws and regulations

3. Consent and Opt-In

By providing your mobile phone number and agreeing to receive text messages from Tic Tac Toe Hair Lounge, you expressly consent to receive recurring automated text messages, including promotional messages and transactional notifications. Consent is not a condition of purchase.

Message frequency may vary. Standard message and data rates may apply.

4. How to Opt Out

You may opt out of receiving text messages from us at any time by:

• Replying "STOP" to any text message you receive from us

• Texting "HELP" for assistance

• Contacting us directly at our salon or via email

After opting out, you will receive a one-time confirmation message and will no longer receive text messages unless you opt back in.

5. Sharing of Information

We do not sell, rent, or share your mobile phone number or personal information with third parties for their own marketing purposes. We may share your information only:

• With service providers who assist us in operating our text messaging program (e.g., SMS platform providers), under strict confidentiality obligations

• As required by law, regulation, or legal process

• To protect the rights, property, or safety of Tic Tac Toe Hair Lounge, our clients, or others

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your mobile phone number and related information for as long as you are subscribed to our text messaging program or as required by applicable law. Upon opt-out, we will retain minimal records necessary to honor your opt-out request and comply with legal obligations.

8. Children’s Privacy

Our text messaging program is intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.

9. Changes to This Policy

We reserve the right to update or modify this SMS Privacy Policy at any time. Changes will be posted on our website or communicated to you via text message. Your continued participation in our text messaging program after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this SMS Privacy Policy, please contact us.